Pro American Designs believes in building a relationship that lasts longer with every next customer that knocks our door. Therefore, we always mention everything clearly in the terms and condition section. Customers are highly encouraged to read this section before ordering the services.
The count of revisions that is assigned depends on the selected package, and you can request the number of revisions specified in the package details. We focus on providing the best service to our customers and will continue to revise until our valuable customer is satisfied. There will be no additional charges unless you change the whole concept. Within 48 hours, a revised logo design will be created. All website design revisions are delivered within 24 hours, and all web development revisions are delivered under the span of 24-48 hours (depending on the complexity of the revision).
The refund policy of Pro American Designs will be null and void if :
To assure your refund request is approved, please make sure you meet the following requirements.
We rework the ordered design and keep on revising it until you are 100% satisfied (depending upon your package).
All design order files are delivered to My Account as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. All design order files are delivered to "My Account" as per the date specified on the "Order Confirmation". An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client's account area. We deliver all our customized design orders via e-mail within 5 to 7 days of receiving your order. We offer a RUSH DELIVERY service through which you can have your first logo samples within 48 hours by paying just $100 extra! For further assistance, contact us at 24-Hour Customer Support Center.
We keep a record of your finalized design once we provide you the final files. If you require the final files again in the future we can send them to you at your request.
We offer 24-Hour Customer Support to address your queries and questions. You can contact us any time and we guarantee to respond immediately.
To access Pro American Designs services you may be asked to provide certain registration details or other information. By accepting these terms & conditions, you hereby acknowledge that all the information provided by you will be correct, current, and complete. If Pro American Designs believes the information that you have provided is not correct, current, or complete, Pro American Designs has the right to refuse your access to any services or any of its resources, and to terminate or suspend your account at any time. Pro American Designs is operating under a PCI DSS compliant company; therefore it is authorized to keep your credit card information on file that can be used for any recurring service, additional development hours, server or network equipment required to develop or launch your website without any prior notification. However, our representatives always bring this in knowledge so that you are aware about all the processes.
At Pro American Designs we guarantee that all of our customers' logos are made from scratch. This way you will have a logo that is tailor made for your requirements. We guarantee that your logo will be unique and impress your clientele.
The Company will assist the Client with the integration of 3rd party plugins and APIs but any third party integration required to assist with the functionality of the website will be STRICTLY standard. The Company will not have anything to do with any third party dealings during the development of this project. All additional work will require a separate fee agreement.
If the client gets unresponsive for a month or more then the project will be considered closed. A reactivation fee will be charged for the said project.